When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when payment has been processed. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Cancelling an order:
Orders can be cancelled and a refund issued if you contact us before the expected delivery date. We must be notified atleast 48 hours prior to delivery by phone or email if you wish to cancel your order. Cancellations made within this timeframe will be refunded; however, orders cancelled after the 48 hours required will not be refunded. It is your responsiblity to notify us of your order cancellation within the required timeframe.